Don’t worry about opening the floodgates

Our Business Messenger helps you manage more customers with the same team—without letting CSAT scores drop.

1. Inbox

   Inbox holds all your conversations across channels in one place, so you can help multiple customers at once.

2. Customer data platform

   Our customer data platform gives you all the context you need for immediate personalized support.

3. Proactive support

   With proactive messaging, you can address known issues before customers reach out.

4. Self-serve support

   Apps and bots allow customers to resolve questions on their own.